FAQ

1. What kind of art do you sell?

We offer original, handmade oil paintings on canvas. Each piece is individually hand-painted by skilled artists, making every artwork truly unique—no prints or reproductions.

2. Are the paintings really handmade?

Yes! All our artworks are 100% hand-painted using high-quality oil paints on canvas. Each stroke is crafted with care and attention to detail.

3. How long does it take to process my order?

Please allow 4 to 5 business days for order processing. During this time, your painting is carefully prepared and packaged for safe shipping.

4. How long does shipping take?

Shipping typically takes 3 to 6 business days, depending on your location. We ship via FedEx, DHL, or other trusted couriers to ensure reliable and secure delivery.

5. How are the paintings shipped?

All paintings are shipped rolled in a sturdy, protective tube to prevent any damage during transit. This method is both safe and efficient for shipping canvas artwork internationally.

6. Do you ship internationally?

Yes, we ship worldwide! Shipping times may vary based on your location, but we always use reputable international carriers for timely and safe delivery.

7. Will the painting come ready to hang?

Since our paintings are shipped rolled in a tube, they will require stretching and framing upon arrival. We recommend taking your artwork to a local framer for best results.

8. Can I request a custom painting?

Absolutely! We welcome custom orders. Whether you’re looking for a specific subject, color palette, or size, feel free to contact us here to bring your vision to life.

9. What if my painting arrives damaged?

We take great care in packaging, but if your painting arrives damaged, please contact us within 48 hours of receiving it. Include photos of the damage so we can assist you promptly.

10. What is your return policy?

Because each painting is custom-made, we do not accept returns or exchanges. However, your satisfaction is very important to us—if there’s an issue, we’ll do our best to resolve it quickly. In case of damaged product, we accept returns and then will issue a full refund.